How To Whitelist Sendgrid Emails

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Due to the growing occurrence of spam and phishing emails, email service providers have implemented stricter security protocols. Consequently, genuine emails may sometimes be categorized as junk or spam. This is especially prevalent for bulk email platforms such as SendGrid. To guarantee receipt of critical messages, it is crucial to add SendGrid emails to your whitelist. This blog entry will provide step-by-step instructions for doing so.

Whitelisting SendGrid Emails in Gmail

If you are a Gmail user, follow these steps to whitelist SendGrid emails:

  1. Open the email sent by SendGrid in your spam folder.
  2. Click on the ‘More’ button (three vertical dots) on the right side of the email.
  3. Select ‘Filter messages like this’ from the dropdown menu.
  4. In the next window, click on ‘Create filter with this search’.
  5. Check the box that says ‘Never send it to Spam’ and click on ‘Create filter’.

From now on, all emails sent through SendGrid will land in your primary inbox.

Whitelisting SendGrid Emails in Outlook

If you are using Outlook, here’s how you can whitelist SendGrid emails:

  1. Open the email sent by SendGrid in your Junk Email folder.
  2. Right-click on the email and select ‘Junk’ > ‘Never Block Sender’ from the context menu.
  3. Alternatively, you can also add SendGrid’s domain to Safe Senders List. To do so, go to ‘Settings’ > ‘View all Outlook settings’ > ‘Mail’ > ‘Junk email’. Here, under ‘Safe senders and domains’, click ‘Add’ and enter SendGrid’s domain.

These steps will ensure that all future emails from SendGrid will go straight to your main inbox.

Whitelisting SendGrid IP Addresses

Sometimes it’s necessary to whitelist SendGrid’s IP addresses, especially if your organization uses firewalls or other security measures. Here is an example of how to do it using iptables:

iptables -A INPUT -p tcp -s ip_address -j ACCEPT

Replace ip_address with SendGrid’s actual IP address.

Note that the method of whitelisting IP addresses may vary depending on the firewall or security software you use. If you’re unsure, consult your system administrator or IT support.

Conclusion

By following these steps, you can ensure that important emails from SendGrid will not end up in your spam or junk folder. This makes it easier for you to keep track of all the necessary communications. Remember, email is one of the most important means of communication in the digital world, so managing it efficiently is crucial.