When working in an agile setting, there may come a time when you need to remove an issue from JIRA. Whether it’s a task that is no longer necessary or a mistakenly created issue, the steps to delete it from JIRA are uncomplicated and easy.
However, before you proceed, be aware that deleting an issue in JIRA is a permanent action. This means you will not be able to recover the issue once it’s deleted. Therefore, it is very important to ensure that you really want to delete the issue before proceeding.
Prerequisites
Firstly, to delete an issue, you need the Delete Issues permission in your permission scheme. This permission is typically given to Project Admins or JIRA Administrators. If you’re unsure whether you have this permission, contact your JIRA Administrator.
Step-by-step Guide
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Go to your plan by clicking the Board located at the top-right of the screen. Select the relevant Board from the dropdown list.
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Click on the ‘…’ button or ‘View more actions’ button next to the issue you want to delete.
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Click on the Delete.
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JIRA will prompt a dialog box asking for your confirmation to delete the issue. Click on the Delete button to confirm the deletion.
The deletion process can be summarised in the following code:
Board -> '...' / 'View more actions' -> Delete -> Confirm Delete
If you follow these steps, you should be able to delete an issue with no problem. If you encounter any issues or see a message saying you do not have the permission to delete an issue, contact your JIRA Administrator for assistance.
Remember, it is always a good idea to double-check before deleting any issue as the action is irreversible. Be sure you won’t need that issue in the future before you delete it.
Conclusion
Deleting an issue in JIRA is a simple process but must be done with caution due to its irreversible nature. Always make sure you truly want to delete an issue before proceeding with the deletion. Happy project managing!
