How To Cancel Hubspot Subscription

If you embarked on your HubSpot journey with optimistic expectations of utilizing the extensive software suite to enhance your business, but are now facing changing needs or realizing it may not be the ideal solution, you may be contemplating cancellation. In this blog post, we will walk you through the step-by-step process of terminating your HubSpot subscription.

Pre-Cancellation Considerations

Before you initiate the cancellation process, keep in mind that HubSpot subscriptions come with a commitment period. You need to wait until the end of your current commitment before you can cancel. Otherwise, you may be charged an early termination fee.

Step-by-Step Guide to Cancel HubSpot Subscription

Here’s a detailed walkthrough on how to cancel your HubSpot subscription:

Step 1: Login to Your Account

Firstly, you need to log into your HubSpot account using your registered email and password.

Step 2: Navigate to Account Settings

Once you’re logged in, navigate to your account settings by clicking on your account name in the top right corner and choosing Account Settings from the dropdown menu.

Step 3: Billing and Subscriptions

In the account settings page, locate and click on the Billing option in the left sidebar. From the expanded options, select Subscriptions.

Step 4: Cancel Subscription

In the Subscriptions section, locate the particular subscription you wish to cancel. Click on the Actions button next to it and select Cancel Subscription.

Step 5: Confirm Cancellation

After clicking ‘Cancel Subscription’, a pop-up will appear asking you to confirm the cancellation. Click on Cancel Subscription again to confirm. Please note that you’ll also need to provide a reason for the cancellation.

Post-Cancellation Considerations

After cancellation, your access to HubSpot services will end on your next billing date. Make sure to export any data you need before this date as it won’t be accessible afterwards.

Remember, cancelling your HubSpot subscription doesn’t automatically delete your account. You can still log in and reactivate your subscription if you change your mind.


While it’s a bummer to see you go, we hope this guide has made the process of cancelling your HubSpot subscription as straightforward as possible.