How To Bulk Create Jira Tickets

Creating Jira tickets is a frequently undertaken responsibility for managers, team leaders, and project coordinators. When there is a considerable amount of tasks to keep track of, it can be quite a laborious task to generate tickets one at a time. Fortunately, Jira offers a method for mass generating tickets, sparing you from the monotonous process of creating individual tickets. In this tutorial, we will guide you through the process of how to bulk create Jira tickets.

Step 1: Prepare Your CSV File

The first step in bulk creation of Jira tickets is to prepare a CSV (Comma Separated Values) file containing the details of all the tickets that you want to create. Each line in the file represents a ticket, and each column represents a field in the ticket. For example, the first column could be the ticket summary, the second column could be the description, and so forth.

Summary,Description,Assignee,Reporter,Issue type,Priority
Create user interface,Design and implement the user interface,John Doe,Jane Doe,Task,High
Test user interface,Test the user interface for bugs,John Doe,Jane Doe,Task,Medium
Document user interface,Write documentation for the user interface,John Doe,Jane Doe,Task,Low

The above CSV file will create three Jira tickets with the specified summary, description, assignee, reporter, issue type, and priority.

Step 2: Import Your CSV File into Jira

Once you have prepared your CSV file, the next step is to import it into Jira. To do this, navigate to the System section under Jira Settings, click on External System Import under IMPORT & EXPORT, and choose the CSV option.

Step 3: Map Your CSV Columns to Jira Fields

After you have selected your CSV file to import, Jira will ask you to map each column in the CSV file to a corresponding field in Jira. For example, you can map the Summary column in the CSV file to the Summary field in Jira, the Description column in the CSV file to the Description field in Jira, and so forth.

Step 4: Validate and Import Your CSV File

After mapping the CSV columns to Jira fields, the next step is to validate the CSV file. Jira will check the file for any errors and show a preview of how the new tickets will look like. If everything is okay, you can proceed to import the CSV file. Jira will then create a new ticket for each line in the CSV file, using the column-field mapping that you specified.


Bulk creation of Jira tickets, using a CSV file, is a straightforward process that can save you a lot of time and effort, especially when you have a large number of tickets to create. In this blog post, we have shown you how you can prepare a CSV file, import it into Jira, map the CSV columns to Jira fields, validate the CSV file, and import it to create multiple tickets at once. We hope you find this guide helpful.