Canvas, a free and customizable learning management system (LMS), has become widely used by educators worldwide due to its convenient digital platform for both traditional and distance learning. However, certain users have faced complications while attempting to access Canvas on Safari, Apple’s default web browser. Let’s explore the reasons for this and possible solutions.
What’s The Problem?
The main issue stems from how Safari handles third-party cookies and cross-site tracking. Starting with Safari 13.1, Apple introduced a feature called Intelligent Tracking Prevention (ITP). ITP is designed to protect users’ privacy by default by blocking third-party cookies and other tracking tools used by advertisers.
While this is a great feature for privacy-conscious users, it can unintentionally interfere with the functionality of sites that use third-party cookies for legitimate reasons – like Canvas.
How to Resolve the Issue?
Fortunately, there’s a workaround for this issue. Users can manually enable third-party cookies in Safari’s settings, which will allow Canvas to function correctly.
Here’s how to do it:
- Open Safari and go to Preferences.
- Click on the Privacy tab.
- Uncheck the box that says Prevent cross-site tracking.
- Uncheck the box that says Block all cookies.
- Close the Preferences window to save your changes.
Please note that after making these changes, Safari will allow all third-party cookies, not just those from Canvas. Therefore, you may want to take other steps to protect your privacy online, such as using a virtual private network (VPN) or frequently clearing your browsing data.
Is there Another Solution?
Yes. If you’re uncomfortable changing your browser’s privacy settings, you can use a different browser to access Canvas. Canvas officially supports the latest versions of Chrome, Firefox, and Edge, and these browsers shouldn’t have the same issues with Canvas that Safari does.
In conclusion, while it’s unfortunate that Safari’s default settings can cause issues with Canvas, there are simple solutions available – either change your Safari settings or use a different browser. This will allow you to take full advantage of the features and functionality that Canvas offers.
