How To Turn Off Closed Caption On Webex

WebEx stands out as a widely-used platform for video conferencing that enables remote communication among users. It includes a closed captioning feature, offering live transcription of words spoken during a meeting or call. Although this feature is beneficial for certain users, some may consider it to be either distracting or superfluous. Within this article, we’re going to guide you on how to disable the closed captioning feature on WebEx.

Step 1: Open the WebEx Meeting

To turn off closed caption on WebEx, you need to be in a meeting or call. If you are not already in a meeting, open the WebEx app and join or start a meeting.

Step 2: Access the Meeting Settings

Once you are in a meeting, click on the three dots in the top right corner of the screen to access the meeting settings. From there, select “Settings” and then “Accessibility.”

Step 3: Turn Off Closed Captioning

In the Accessibility section, you will see an option for “Closed Captioning.” Click on it to turn off closed captioning. You can also adjust other accessibility settings from this page if needed.

Step 4: Save Your Changes

After making any changes to the Accessibility settings, be sure to click “Save” at the bottom of the page to save your changes. This will ensure that closed captioning is turned off for future meetings as well.


Turning off closed caption on WebEx is a simple process that can be done in just a few steps. By following the instructions outlined above, you can customize your meeting experience and ensure that closed captioning is turned off when it’s not needed.