If you encounter any problems with Adobe Illustrator, using Safe Mode may be a helpful way to troubleshoot. This is because Safe Mode allows the program to run with minimal system hardware drivers and software, which can help identify the issue. This tutorial will guide you through the steps of running Adobe Illustrator in Safe Mode.
Steps to Run Adobe Illustrator in Safe Mode
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First and foremost, you need to restart your computer and enter Safe Mode. Below are the steps on how to do this:
- If you are using Windows, press and hold the F8 key as your computer restarts. You may need to press the key repeatedly until the Advanced Boot Options menu appears. Choose Safe Mode and press Enter.
- If you are using a Mac, immediately after your computer starts (or restarts), press and hold the Shift key. Release the key when you see the Apple logo. Your computer will now boot in Safe Mode.
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Once your computer is in Safe Mode, locate the Adobe Illustrator icon on your desktop or in your computer’s file directory and double-click on it to open the program.
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You should now be able to run Adobe Illustrator in Safe Mode.
How to Identify and Resolve Issues
While running Adobe Illustrator in Safe Mode, you should try to perform the same actions that were causing the problem in normal mode. If the issue doesn’t occur in Safe Mode, it’s likely that default settings and basic device drivers aren’t causing the issue. You can then start to troubleshoot further by updating drivers, removing recently installed apps, or checking for updates in Adobe Illustrator.
In case the problem still persists, please feel free to reach out to Adobe Support. They are available 24/7 to help solve issues and make your experience with Adobe Illustrator more smooth and efficient.
Conclusion
Running Adobe Illustrator in Safe Mode can be a beneficial step in solving any issues you are experiencing with the software. While it may not resolve all problems, it can certainly provide a clearer picture of what might be causing the issue. Happy designing!
