How To Put A Call On Hold In Microsoft Teams

Microsoft Teams is a widely used communication tool enabling users to call, message, and work together with others. A key function of Microsoft Teams is its call-holding capability. This feature comes in handy when you have to momentarily leave the conversation or if you wish to transfer the call to another person.

Step 1: Start a Call

To put a call on hold in Microsoft Teams, you first need to start a call. You can do this by clicking on the “Make a call” button in the top right corner of the screen or by selecting a contact from your list and clicking on the phone icon.

Step 2: Put the Call on Hold

Once you are on a call, you can put it on hold by clicking on the “Hold” button in the call controls. This will pause the audio and video for both parties involved in the call.

Step 3: Resume the Call

To resume the call, simply click on the “Resume” button in the call controls. Both parties will be able to hear and see each other again.

Step 4: Transfer the Call

If you want to transfer the call to someone else, you can do so by clicking on the “Transfer” button in the call controls. This will allow you to select a contact from your list and transfer the call to them.

Conclusion

Putting a call on hold in Microsoft Teams is a simple process that can be done with just a few clicks. By following these steps, you can easily manage your calls and ensure that you are able to communicate effectively with others.