How To Get Out Of Hubspot Contract

Making an agreement with a service provider can be a significant choice accompanied by its own difficulties. Despite the many useful marketing, sales, and service software options HubSpot offers, there may come a time when you wish to end your contract with them. This article will provide tips on how to terminate a HubSpot contract.

Understand Your HubSpot Contract

The first step in getting out of a HubSpot contract is understanding what your contract entails. Contracts with HubSpot typically last for 12 months. Look for the specific clauses that talk about termination, duration and renewal. If there are any potential penalties for early termination, they will be outlined here.

Reach Out to HubSpot Support

The next step is to reach out to HubSpot support. This can be done by navigating to the HubSpot Help Center or directly through your HubSpot account. The support team is available 24/7 to assist you with your concerns. Make sure to clearly state your intention to terminate your contract and the reasons behind your decision.

Submit a Formal Request

After reaching out to HubSpot support, you will likely be asked to submit a formal termination request. This request should be made through email or by using the cancellation form in the account settings of your HubSpot portal. Your request should include the following:

  • Your intention to terminate your contract
  • The reason(s) for termination
  • Your account number
  • Any other relevant details

Clear Any Pending Payments

Before your contract can be terminated, any pending payments must be cleared. You can check for any outstanding balances on your account through the account and billing settings in your HubSpot portal. Once your balance is paid in full, the termination process can proceed.

Wait for Confirmation

After your request has been submitted and all payments have been cleared, the final step is to wait for confirmation from HubSpot. Once your contract termination has been processed, you will receive confirmation through email.

Keep in mind that cancelling your contract does not entail automatic deletion of your data from HubSpot. If you would like to delete your data, this must be requested separately.


Getting out of a HubSpot contract can be a straightforward process when done correctly. Always remember to read through your contract, reach out to support, submit a formal termination request, clear any pending payments, and wait for confirmation of your termination. As always, professional legal advice should be sought in any matters relating to contracts.