How To Connect Outlook To Hubspot

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HubSpot is a widely-used platform designed to assist businesses in managing their interactions with customers and inbound marketing. Microsoft Outlook, on the other hand, is a personal information manager primarily utilized as an email application. These are crucial tools in the corporate environment, and their integration can yield numerous advantages. This guide will lead you through the necessary steps for connecting Outlook to HubSpot.

The Benefits of Connecting Outlook to HubSpot

Connecting Outlook to HubSpot can help you keep track of all your interactions with your clients, manage your time more effectively, and streamline your communication process. With this integration, you can automatically log and track emails sent from Outlook in your HubSpot CRM, book meetings with your clients directly through the application, and more.

Connecting Outlook to HubSpot

Step 1: Install the HubSpot Sales Outlook desktop add-in

The first step is to install the HubSpot Sales Outlook desktop add-in. Please note that this add-in is only compatible with Windows Outlook on desktop.

Step 2: Navigate to HubSpot settings

In your HubSpot account, click on your account’s name located in the top right corner, then select Integrations in the dropdown menu.

Step 3: Connect an inbox

On the Integrations page, go to the Email Integrations tab. Click on Connect an inbox.

Step 4: Choose Outlook

In the Connect an inbox dialog box, select Outlook.

Step 5: Log in to your Outlook account

Log in to the Microsoft account you use for your Outlook email. If requested, grant HubSpot access to your Outlook account.

With these steps, you should be able to connect your Outlook account to HubSpot. However, it’s important to mention that the process might be slightly different depending on your specific Outlook and HubSpot versions.


If you’re having trouble connecting Outlook to HubSpot, the problem might be due to:

  • Using an unsupported Outlook version: The Outlook desktop add-in is only supported on certain versions of Outlook on Windows desktops. Make sure your version is supported.

  • Conflicting add-ins: Other Outlook add-ins may conflict with the HubSpot Sales Outlook desktop add-in. Try disabling other add-ins to see if this resolves the issue.

If you continue to have issues after troubleshooting, reach out to HubSpot’s customer support for further assistance.


Connecting Outlook to HubSpot can greatly enhance your business’s efficiency and productivity. With this integration, you can effectively manage your customer relationships and streamline your communication processes. So why wait? Start connecting your Outlook to HubSpot today!