How To Add Ringcentral To Outlook

Incorporating RingCentral into Outlook is an effective strategy for consolidating your communication platforms and optimizing your work process. Speaking from personal experience as a RingCentral user, this combination has significantly enhanced my ability to handle emails, calls, and meetings with ease. In this guide, I’ll walk you through the detailed steps necessary for integrating RingCentral with Outlook, and I’ll include some of my own advice and strategies throughout.

Step 1: Download and Install the RingCentral for Outlook Add-in

The first step is to download and install the RingCentral for Outlook add-in. You can find the add-in on the RingCentral website or directly from the Microsoft Office Store. Once you have downloaded the add-in, double-click on the installation file and follow the on-screen instructions to install it on your computer.

Step 2: Configure the RingCentral Add-in in Outlook

After the add-in is installed, open Outlook and click on the “File” tab in the top-left corner of the screen. From the drop-down menu, select “Options” and then click on “Add-ins” in the left sidebar. In the “Manage” field at the bottom of the window, select “COM Add-ins” and click on the “Go” button.

In the COM Add-ins window, you will see a list of add-ins that are currently installed on your computer. Look for “RingCentral for Outlook” and make sure the checkbox next to it is checked. If it’s not checked, click on the checkbox to enable the add-in. Then click on the “OK” button to save the changes.

Step 3: Sign in to RingCentral

Now that the add-in is installed and configured, you need to sign in to your RingCentral account within Outlook. To do this, open Outlook and click on the “RingCentral” tab in the top menu. Then click on the “Sign In” button and enter your RingCentral username and password. Once you have successfully signed in, you will be able to access all of RingCentral’s features directly within Outlook.

Step 4: Explore RingCentral’s Features in Outlook

With RingCentral integrated into Outlook, you can now take advantage of a wide range of features to enhance your productivity. Here are some key features that I find particularly useful:

1. Click-to-Dial

With click-to-dial functionality, you can simply click on a phone number within an email or contact to initiate a call using RingCentral. This saves you time and eliminates the need to manually dial the number.

2. Call-Logging

RingCentral automatically logs all inbound and outbound calls in your Outlook contacts, making it easy to keep track of your communication history. This feature is especially helpful for sales professionals or anyone who needs to keep comprehensive records of their calls.

3. Schedule RingCentral Meetings

By integrating RingCentral with Outlook, you can easily schedule and join RingCentral meetings directly from your Outlook calendar. This eliminates the need to switch between different platforms and ensures that you never miss an important meeting.

4. Unified Inbox

RingCentral integrates your email and voicemail in a unified inbox, allowing you to manage all your messages from one place. This feature not only helps you stay organized but also enables you to respond to emails and voicemails more efficiently.


Adding RingCentral to Outlook is a simple process that can greatly improve your communication and productivity. With the ability to make calls, schedule meetings, and manage your messages all within Outlook, you will save time and have everything you need at your fingertips. Give it a try and experience the convenience and efficiency of having RingCentral integrated into your Outlook workflow.