How To Get In Touch With Facebook

Whether it’s a technical issue, a question about advertising, or a bug you’ve discovered, there are several ways to get in touch with Facebook. This guide will explain the different options available.

1. Contact Facebook via Help Center

Facebook’s Help Center is a comprehensive resource for all things Facebook. Whether you’re having trouble logging in, need help managing your privacy settings, or want to report inappropriate content, the Help Center is a good starting point.

To access the Help Center, follow these steps:

  1. Log in to your Facebook account.
  2. Click on the question mark icon in the top right corner of the page.
  3. Select ‘Help Center’ from the dropdown menu.
  4. Type your question or issue into the search bar.

2. Use the ‘Report a Problem’ Feature

If you’re experiencing a technical issue or noticing a bug on Facebook, you can directly report it using the ‘Report a Problem’ feature.

To report a problem, follow these steps:

  1. Log in to your Facebook account.
  2. Click on the down arrow icon in the upper right corner of the screen.
  3. Select ‘Help & Support’ from the dropdown menu.
  4. Click on ‘Report a Problem’ and fill out the form.

3. Reach out to Facebook through their Social Media Channels

Facebook has a presence on other social media platforms such as Twitter and Instagram. You can reach out to them through these platforms for general inquiries.

4. Connect with Facebook Advertiser Support

If your query is related to Facebook advertising, you can get in touch with Facebook Advertiser Support. They provide assistance for questions about ad campaigns, billing, ad policies, etc.

To connect with Facebook Advertiser Support:

  1. Visit the Facebook for Business website.
  2. Scroll down to the ‘Get Started’ section.
  3. Click on ‘Get Help’.
  4. Select the topic of your inquiry and follow the prompts.

Remember, Facebook does not offer direct phone or email support. All support is provided through the channels mentioned above.

Note: Always protect your privacy and don’t share sensitive personal information when reaching out to Facebook or any other platform.


Though Facebook doesn’t provide direct support through phone or email, they offer a variety of other resources for users to get help and support. By using the Help Center, the ‘Report a Problem’ feature, their social media channels, or the Facebook Advertiser support, you can get the help you need with your Facebook account.