Should you have faced a problem with a contact being cleaned in MailChimp, fret not! This article is designed to steer you through the steps required to rectify the situation.
Step 1: Identify the Cleaned Contact
The first step is to identify which contact has been cleaned. To do this, go to your MailChimp account and navigate to the “Lists” section. From there, click on the list that contains the contact you want to fix.
Step 2: Find the Cleaned Contact
Once you are in the list, click on the “Contacts” tab and search for the contact that has been cleaned. You can do this by entering their email address or name into the search bar.
Step 3: View the Contact’s Details
Once you have found the contact, click on their name to view their details. Look for any errors or issues that may have caused them to be cleaned.
Step 4: Fix the Issue
Depending on the issue, there are a few different ways you can fix it. If the contact’s email address is incorrect, simply update it with their correct email address. If the contact has unsubscribed from your list, you will need to resubscribe them manually.
Step 5: Save Your Changes
Once you have fixed the issue and updated the contact’s details, be sure to save your changes. This will ensure that the contact is no longer marked as cleaned in MailChimp.
Conclusion
Fixing a cleaned contact in MailChimp may seem daunting at first, but by following these simple steps, you can quickly and easily resolve the issue. Remember to always double-check your contacts’ details to prevent any future issues.
