How To Contact Sendgrid Support

Should you encounter any problems with your SendGrid account or have inquiries regarding our offerings, we urge you to reach out to our customer support for help. Our dedicated support staff is on standby around the clock and accessible through multiple communication methods.

Email Support

You can reach out to our support team via email at [email protected]. Our team will respond to your inquiry as soon as possible, typically within 24 hours.

Phone Support

If you prefer to speak with a support representative over the phone, you can call us at +1-855-736-3473. Our phone lines are open from 9am to 5pm Mountain Time (MT), Monday through Friday.

Live Chat Support

For immediate assistance, you can also chat with a support representative through our live chat feature. Simply click on the “Chat” button located in the bottom right corner of our website and a support representative will be available to assist you.

Social Media Support

You can also reach out to us on social media for assistance. We have dedicated Twitter accounts for both general support (@SendGrid) and technical support (@SendGridDev). You can tweet your questions or concerns to these accounts, and our team will respond as soon as possible.


We understand that sometimes issues may arise with your SendGrid account, and we are here to help. Our support team is dedicated to providing you with the best possible experience, and we encourage you to reach out to us if you have any questions or concerns.