How To Contact Onedrive Support

OneDrive is a storage solution based in the cloud, offered by Microsoft. This service enables individuals to save and distribute files, documents, and various types of media over a range of devices. Nevertheless, users might sometimes face problems or have inquiries regarding the service. Under these circumstances, it’s crucial to be aware of the methods to reach out to OneDrive support for help.

Contacting OneDrive Support

There are several ways to contact OneDrive support, depending on your needs and preferences. Here are some options:

  • Phone Support: You can call OneDrive support at 1-800-642-7676 (in the US) or +1-425-635-7200 (international). This option is available 24/7 and allows you to speak directly with a support representative.
  • Email Support: You can also contact OneDrive support via email. To do this, go to the OneDrive website and click on “Help” in the top navigation bar. From there, select “Contact Us” and fill out the form with your details and issue description. A support representative will respond to you via email.
  • Live Chat Support: Another option is to use the live chat feature on the OneDrive website. To access this, go to the “Help” section and select “Contact Us.” From there, choose “Chat with a Microsoft agent” and follow the prompts to start a chat session.
  • Social Media Support: You can also reach out to OneDrive support through their social media channels. They have accounts on Twitter (@OneDrive) and Facebook ( You can tweet or post your issue, and a support representative will respond to you.

Preparing for Support Interaction

Before contacting OneDrive support, it’s important to prepare yourself. Here are some tips:

  1. Gather Information: Make sure you have all the necessary information about your issue or question. This may include error messages, device details, and any steps you’ve already taken to resolve the problem.
  2. Be Clear and Specific: When describing your issue, be as clear and specific as possible. This will help the support representative understand your situation better and provide more accurate assistance.
  3. Stay Calm and Patient: It’s important to remain calm and patient during the support interaction. Remember that the support representative is there to help you, and they may need some time to investigate your issue or find a solution.


Contacting OneDrive support can be a helpful way to resolve issues or get answers to your questions. By using the available options, such as phone, email, live chat, and social media, you can reach out for assistance. Remember to prepare yourself by gathering information, being clear and specific, and staying calm and patient during the interaction.