Why Is My Canva Not Saving

Are you struggling with saving your designs on Canva? Don’t worry, you’re not alone. Many users have faced the same problem. But don’t stress – we have a solution for you. This blog post will provide guidance on common issues and potential solutions to help resolve the problem.

Reasons Why Your Canva Isn’t Saving

There can be several reasons why your Canva designs are not saving. Some of the most common ones include:

  • Internet issues: A slow or unstable internet connection can hinder saving processes on Canva. Ensure your internet connection is stable and fast.
  • Browser issues: Sometimes, your web browser might be causing the problem. Try clearing the cache and cookies or using an incognito window.
  • Device issues: Your device may also be the reason behind the issue. Try restarting the device or updating the operating system.

How to Troubleshoot Canva Not Saving

Here are some steps to fix the Canva not saving issue:

1. Check Your Internet Connection

Your internet connection plays a crucial role in saving your designs on Canva. If there’s an issue with your internet connection, Canva might not save your work.

To confirm, try loading other websites. If they’re slow to load or don’t load at all, it’s likely an issue with your internet connection.

2. Clear Cache and Cookies

Clearing cache and cookies from your browser can solve many issues, including the Canva not saving issue. Below is a general guide on how to clear cache and cookies:

  1. Open your web browser and go to settings.
  2. Under the privacy and security section, find and click on ‘clear browsing data’.
  3. Check the boxes for ‘cookies and other site data’ and ‘cached images and files’.
  4. Click on the ‘clear data’ button.

Note: The process might slightly vary depending on the web browser you are using.

3. Use an Incognito Window

If clearing cache and cookies does not solve the issue, try using an incognito window. An incognito window doesn’t save browsing history, cookies, site data, or changes you make to settings.

4. Update or Restart Your Device

If none of the above methods work, it might be an issue with the device you are using. Try restarting your device or updating the device’s operating system. This might fix any issues causing Canva not to save your designs.


In conclusion, Canva not saving can be frustrating, especially when you’ve spent time creating your design. However, the solution could be as simple as checking your internet connection, clearing cache and cookies, or restarting your device. If the problem persists, do not hesitate to reach out to Canva’s customer support for further assistance.