Why Does Canva Keep Freezing

If you have utilized Canva before, you may have experienced situations where the application or website becomes unresponsive. This can be aggravating, particularly if you are in the midst of creating a design. But what causes Canva to freeze repeatedly? Let’s explore the possible causes for this and the potential remedies.

Reasons Why Canva Freezes

Several factors can contribute to Canva freezing. Here are a few common reasons:

  • Internet Connection: Canva needs a stable internet connection to work seamlessly. Intermittent or slow connectivity can cause the platform to freeze.
  • Browser Issues: Your browser can also be the culprit. An outdated browser, cached data, or too many browser extensions can lead to Canva freezing.
  • System Overload: If your device’s CPU or RAM is overburdened with too many tasks, Canva may not have enough resources to run smoothly, causing it to freeze.

Solutions to Canva Freezing

Now that we know why Canva may keep freezing, let’s explore some solutions:

  • Checking Internet Connection: Always ensure your internet connection is stable and fast. If you’re experiencing internet issues, restart your router or contact your service provider.
  • Updating the Browser: Regularly updating your browser ensures you have the latest security patches and performance improvements. For instance, to update Google Chrome, you can navigate to Settings -> Help -> About Google Chrome and the browser will automatically search for updates.
  • Clearing the Browser Cache: If your browser has accumulated too much cached data, it might slow down and cause programs like Canva to freeze. Clearing the browser cache can solve this issue.
  • Closing Unnecessary Programs: If your device is overloaded with too many tasks, closing unnecessary programs and browser tabs can free up resources and help Canva run more smoothly.


While it can be frustrating dealing with a freezing Canva, understanding the root causes and potential solutions can help you troubleshoot the issue effectively. If you continue experiencing problems, don’t hesitate to contact Canva’s support team for assistance.

This blog post is intended to provide general information and does not constitute technical advice. Always consult with a qualified tech professional or the official Canva support team for accurate information and guidance.