What To Do When Canvas Says Saving Paused

Canvas is a highly valuable learning management system that is utilized by teachers and students all over the world. However, similar to any other software, users may encounter difficulties at times. A frequent difficulty experienced is receiving a notification stating “Saving paused”. In this blog post, we will examine the necessary steps to take when this warning message appears on Canvas.

Understanding the ‘Saving Paused’ Error

The ‘Saving Paused’ message usually appears when Canvas is unable to automatically save your progress due to a lost or weak internet connection. It can also occur if the browser you are using is not compatible or up to date. It’s important to address this issue promptly to prevent loss of work.

How to Resolve the ‘Saving Paused’ Issue

Here are a few methods to resolve the ‘Saving Paused’ issue:

1. Check Your Internet Connection

As aforementioned, a weak or lost internet connection is a common cause of the ‘Saving paused’ message. Check your WiFi or wired internet connection to ensure it is stable and strong. If you’re using a public network, consider switching to a private one, if possible.

2. Update Your Browser

Canvas supports the latest two versions of every browser release. If you’re using an outdated browser version, you might face issues with Canvas. Updating your browser is a simple solution that often works. Here’s how you can do it on Google Chrome:

1. Click on the three dots at the top right corner of your browser.
2. Select 'Help' then 'About Google Chrome'.
3. If an update is available, it will automatically start downloading.
4. Once the update is downloaded, click 'Relaunch' to install the update.

3. Clear Cache and Cookies

Sometimes, clearing your browser’s cache and cookies can do the trick. This is because over time, your browser collects a lot of data which can cause certain features to malfunction. Here are the steps to clear cache and cookies on Google Chrome:

1. Click on the three dots at the top right corner of your browser.
2. Select 'More tools' then 'Clear browsing data'.
3. Choose 'Cookies and other site data' and 'Cached images and files'.
4. Click 'Clear data'.


While the ‘Saving Paused’ message in Canvas can be frustrating, it is generally easy to resolve. By maintaining a strong internet connection, keeping your browser up to date, and regularly clearing your cache and cookies, you can ensure a smooth experience on Canvas. Remember to frequently save your work to prevent any data loss. Happy learning!