What To Do If Saving Paused In Canva

Canva is an excellent tool for making incredible designs. However, like any other web-based tool, it may encounter technical difficulties that impact its performance. A common issue that users may encounter is the “Saving paused” problem. This article will provide you with solutions to fix this problem and allow you to continue creating your amazing designs without any further disruptions.

Cause of the Issue

Before we delve into solutions, it’s essential to understand why the “Saving paused” issue might occur. The most common reason is due to an unstable or weak internet connection. Canva runs on the web, and it requires a steady internet connection to function correctly and save your work continually.

Steps to Resolve the Issue

Check Your Internet Connection

As stated before, a poor internet connection is the most common reason for the “Saving paused” issue. Therefore, the first thing you should do is check your internet connection. If it’s unstable, try to reconnect or switch to a more reliable network. Once you’re back online, Canva should automatically resume saving your work.

Refresh The Page

If your internet connection is stable, but you still see the “Saving paused” message, the next step is to refresh your browser page. However, before doing this, make sure to take a screenshot of your design so you can recreate it in case of any unwanted changes.

Switch to a Different Browser

Sometimes, the problem could be with the browser you’re using. If the “Saving paused” issue persists, consider switching to another browser. Canva works best with recent versions of Chrome, Firefox, and Safari.

Update Your Browser

If none of the above solutions work, it could be that your browser is outdated. Check if there are any updates available and install them. This not only resolves issues with Canva but also enhances your browser’s overall security and performance.

Contact Canva Support

If all else fails, the final resort is to contact Canva Support. You can reach out to them through their Support Page. Provide them with the details of the issue you’re facing, and they should be able to guide you on what to do.


Experiencing issues like “Saving paused” in Canva can be frustrating but remember that most technical problems have solutions. The key is to remain calm and try the steps we’ve mentioned above. Happy designing!