Disabling your Jira subscription may become necessary if you no longer have a need for Atlassian’s software project management tool. This could be because of a finished project, a change in company operations, or a decision to reduce expenses. Regardless of the reason, this article will assist you in completing the procedure.
Step 1: Login to your Atlassian account
The first step is to login to your Atlassian account. This is the account you use to access your Jira subscription. You can do this by visiting the Atlassian website and clicking on the “Log In” button at the top right corner of the page.
Step 2: Navigate to your account’s ‘Manage Subscriptions’ page
Once logged in, you need to navigate to the subscriptions section of your account. Hover over the avatar in the top right corner of the page and select “Manage Subscriptions.”
Step 3: Find your Jira subscription
In your subscriptions page, you will see a list of all your Atlassian subscriptions. Look for your Jira subscription in this list. It will usually be listed as “Jira Software Cloud” or similar.
Step 4: Select ‘Cancel Subscription’
After finding your Jira subscription, click on the “…” button to the right of it, and from the dropdown menu that appears, select “Cancel Subscription.”
Step 5: Confirm cancellation
Upon clicking “Cancel Subscription”, a confirmation dialog will appear. This is to ensure you really want to cancel your subscription. If you are sure, click on “Cancel Subscription” in this dialog.
Conclusion
That’s it! You have successfully cancelled your Jira subscription. Bear in mind that depending on your billing cycle, you may still have access to your Jira environment until the end of the current billing period.
Please note that cancelling your Jira subscription does not delete your data. If you decide to reactivate your subscription in the future, your projects, issues, and other data will still be there. However, if you want to delete your data permanently, you will have to do this separately by contacting Atlassian support.
