Did you mistakenly delete a contact in HubSpot and are now worried if you can ever recover it? The great news is, you can! HubSpot enables you to either fully restore deleted contacts or restore particular property values. In this article, we will demonstrate how to do so.
Restoring Entire Deleted Contacts
HubSpot saves your deleted contacts for 90 days before permanently removing them. Within this period, you can retrieve any deleted contact(s). Follow the steps below:
- Navigate to your contacts dashboard. This can be located at the top of your HubSpot dashboard.
- On the left sidebar, click on ‘Actions’ and from the dropdown menu select ‘Restore deleted contacts’.
- Now, you will see a list of all deleted contacts within the last 90 days. Use the search bar to find a particular contact or sort the list to make your search easier.
- Once you’ve located the contact you wish to restore, click on the ‘Restore’ button next to it.
- A dialog box will appear confirming your selection, click on ‘Restore’ again.
Restoring Specific Property Values
If you’ve only deleted specific property values of a contact, you can also restore them by following these simple steps:
- Go to your contacts dashboard and locate the contact whose property value you want to restore.
- Click on the contact’s name to open their record.
- Scroll down to the ‘About’ section and click on ‘View property history’.
- Search for the property you want to restore, click on the ‘Actions’ dropdown next to it and select ‘Restore’.
- A dialog box will confirm your selection, click on ‘Restore’ again.
Remember that HubSpot only stores deleted contacts and property history for 90 days, so ensure you restore them as soon as possible.
Conclusion
Restoring deleted contacts in HubSpot is a simple process. Whether you’ve accidentally deleted an entire contact or a specific property value, this guide has got you covered. Always remember to be careful while handling your contacts to prevent accidental deletions.
