Microsoft Teams is a powerful communication tool that allows you to make and receive calls from anywhere. Whether you’re at your desk or on the go, you can use Microsoft Teams to stay connected with your colleagues and clients. In this article, we’ll show you how to set up your Microsoft Teams account to receive calls.
Step 1: Sign in to Microsoft Teams
To start receiving calls on Microsoft Teams, you need to sign in to your account. Open the Microsoft Teams app or go to teams.microsoft.com and enter your email address and password to log in.
Step 2: Set up your profile
Once you’re logged in, you’ll need to set up your profile. Click on your profile picture in the top right corner of the screen and select “Settings” from the drop-down menu. From there, you can add a photo, change your name, and update your contact information.
Step 3: Set up your phone number
To receive calls on Microsoft Teams, you’ll need to set up your phone number. Click on the “Calls” tab in the left-hand menu and select “Make a call.” From there, you can enter your phone number and verify it by entering the code that Microsoft Teams sends to your phone.
Step 4: Set up your voicemail
Once you’ve set up your phone number, you’ll need to set up your voicemail. Click on the “Calls” tab in the left-hand menu and select “Voicemail.” From there, you can record a greeting and customize your settings.
Step 5: Set up call forwarding
If you want to receive calls on multiple devices, you’ll need to set up call forwarding. Click on the “Calls” tab in the left-hand menu and select “Call Forwarding.” From there, you can choose which devices you want to forward your calls to.
Step 6: Set up call groups
If you work in a team, you may want to set up call groups. Click on the “Calls” tab in the left-hand menu and select “Call Groups.” From there, you can create groups of people who will receive calls when someone dials your extension.
Step 7: Set up call queues
If you work in a large organization, you may want to set up call queues. Click on the “Calls” tab in the left-hand menu and select “Call Queues.” From there, you can create queues of people who will receive calls when someone dials your extension.
Step 8: Set up call transfer
If you need to transfer a call to someone else, you’ll need to set up call transfer. Click on the “Calls” tab in the left-hand menu and select “Call Transfer.” From there, you can choose which devices you want to transfer your calls to.
Step 9: Set up call park
If you need to put a call on hold temporarily, you’ll need to set up call park. Click on the “Calls” tab in the left-hand menu and select “Call Park.” From there, you can choose which devices you want to park your calls on.
Step 10: Set up call recording
If you need to record a call for future reference, you’ll need to set up call recording. Click on the “Calls” tab in the left-hand menu and select “Call Recording.” From there, you can choose which devices you want to record your calls on.
Conclusion
Receiving calls with Microsoft Teams is easy once you know how. By following these steps, you’ll be able to set up your account and start receiving calls from anywhere. Whether you’re at your desk or on the go, Microsoft Teams makes it easy to stay connected with your colleagues and clients.
