How To Improve Webex Audio Quality

WebEx is a popular video conferencing platform that allows users to connect with others remotely. However, sometimes the audio quality can be less than ideal, making it difficult to hear and understand what’s being said. Fortunately, there are several ways to improve WebEx audio quality and ensure a smooth and productive meeting experience.

Check Your Internet Connection

The first step in improving WebEx audio quality is to check your internet connection. A slow or unstable connection can cause lag, buffering, and other issues that affect the audio quality. To test your connection, try running a speed test on your device. If you’re experiencing slow speeds or frequent disruptions, consider upgrading your internet plan or switching to a different network.

Adjust Your Audio Settings

WebEx allows users to adjust their audio settings to optimize the quality of their calls. To access these settings, click on the gear icon in the top right corner of your screen and select “Audio.” From there, you can adjust the volume, microphone sensitivity, and other settings to improve the clarity of your voice.

Use a Headset or Earbuds

Using a headset or earbuds can also help improve WebEx audio quality. These devices provide better sound isolation than built-in microphones and speakers, which can reduce background noise and improve the clarity of your voice. Additionally, using a headset or earbuds can help prevent feedback and echoes that can disrupt the call.

Mute Yourself When Not Speaking

Another way to improve WebEx audio quality is to mute yourself when you’re not speaking. This helps reduce background noise and prevents your voice from being picked up by other participants’ microphones. To mute yourself, simply click on the microphone icon in the bottom left corner of your screen.


Improving WebEx audio quality is essential for a successful and productive meeting experience. By checking your internet connection, adjusting your audio settings, using a headset or earbuds, and muting yourself when not speaking, you can ensure that your voice is clear and easy to hear. With these tips in mind, you’ll be able to communicate effectively and make the most of your WebEx calls.