Canva is a remarkable web-based tool for designing graphics that countless people use to make social media graphics, presentations, posters, and other visual materials. Nonetheless, just like any other software, users may come across problems from time to time. A typical problem is receiving a “Saving Paused” notification when Canva fails to save your work automatically. No need to worry though! In this article, we’ll walk you through the necessary steps to resolve this problem.
Cause of the ‘Saving Paused’ issue
Firstly, let’s look into the most common reasons for this issue. The ‘Saving paused’ message usually appears due to poor internet connection or browser-related issues. Canva needs a stable internet connection as it saves your design work in real-time.
Steps to fix ‘Saving Paused’
1. Check Your Internet Connection
Ensure you have a stable internet connection, and try refreshing the page. If you’re on Wi-Fi, getting closer to your router could strengthen the signal.
2. Try Another Browser
If the issue persists even after ensuring a stable internet connection, try switching to another web browser. Canva works best on Google Chrome and Firefox.
3. Clear Browser Cache
If switching browsers doesn’t work, clearing your browser’s cache can be a good solution. Here’s how you can do it on Google Chrome:
- Click on the three dots at the top right corner of your browser.
- Go to More tools and then click on Clear browsing data.
- Select Cached images and files and then click on Clear data.
Please note, clearing your browser’s cache will log you out of most sites. Make sure to save any necessary login information before completing this step.
4. Contact Canva Support
If none of these steps help, it’s best to reach out to Canva’s Customer Support. They have a fantastic team that’ll assist you in resolving the issue.
Conclusion
In conclusion, experiencing a ‘Saving Paused’ error on Canva can be frustrating, especially when you’re in the middle of a design project. However, with the steps outlined above, you should be able to resolve the issue and get back to creating your designs in no time. Happy designing!
