Canva is a great design tool for creating impressive visuals with ease. However, users may sometimes come across a few challenges. One frequent problem they encounter is the Canva Saving Error. This guide will assist you in resolving this issue.
Understand the Problem
The problem usually occurs when you’ve spent considerable time designing your work, and then the software fails to save it. The error message “Something’s gone wrong, and we were unable to save your design” could be frustrating. However, don’t fret; there are some practical solutions to this issue.
Methods to Fix Canva Saving Error
1. Check Your Internet Connection
Canva is an online tool, which means it heavily relies on your internet connection. Before proceeding with any other methods, ensure that your internet connection is stable and working correctly.
2. Refresh Your Browser
Sometimes, a simple refresh can do the trick! Just press F5 on your keyboard or click the Refresh button on your browser.
3. Clear Your Browser’s Cache
If refreshing your browser does not work, you can try clearing your browser’s cache. Sometimes, the cache data might cause the Canva saving error. Here’s how you can do it:
// 1. Click on the three-dot menu at the top right corner of your browser
// 2. Go to More Tools > Clear Browsing Data
// 3. Choose the time range as All Time
// 4. Check the box for Cached Images and Files
// 5. Click on Clear Data
4. Update Your Browser
Outdated browsers may cause compatibility issues with Canva, causing saving errors. So, it’s crucial to keep your browser updated.
For App Users
If you’re an app user facing this issue, you can try the following steps:
1. Update the Canva App
Make sure your Canva app is updated to the latest version. If not, go to your device’s app store and update it.
2. Clear App Cache
Clearing the app cache can often resolve the saving error:
// 1. Go to Settings > Apps > Canva
// 2. Click on Storage > Clear Cache
Conclusion
Canva saving error can be a hassle, but with these methods, you should be able to fix it. If the problem persists, consider reaching out to Canva Support for further assistance.
