HubSpot is a robust and advanced platform utilized by numerous companies for effectively handling their customer interactions, sales, and marketing procedures. However, as with any tool of its kind, there may be occasions where you unintentionally remove a contact from your database. No need to worry! This guide will lead you through the necessary actions to restore deleted contacts in HubSpot.
Understanding HubSpot’s Data Retention Policy
Before we proceed, it’s important to understand HubSpot’s Data Retention Policy. Once a contact has been deleted, HubSpot retains the data for 90 days. After this period, the contact cannot be restored. So, if you’ve recently deleted a contact, there’s a chance you can recover it. Let’s dive in!
Recovering Deleted Contacts
Please note that this functionality is only available to Super Admins or users with Contacts & Company Delete permissions.
Step 1: Navigate to Contacts
From your HubSpot dashboard, navigate to ‘Contacts’ in the top navigation bar.
Step 2: Go to ‘Contact Settings’
Once you’re on the ‘Contacts’ page, click on the ‘Actions’ dropdown on the right and select ‘Contact Settings‘.
Step 3: Find ‘Restore Contacts’
In the settings panel that appears, you’ll see a section labeled ‘Restore Contacts‘. Click on this.
Step 4: Select Contacts to Restore
You’ll now see a list of all contacts that have been deleted within the past 90 days. Simply tick the checkbox beside each contact you wish to restore and then click ‘Restore‘.
Wrap Up
And there you have it, a simple guide on how to find and restore deleted contacts in HubSpot. Remember, the sooner you act after deleting a contact, the better your chances of recovery. Keep your HubSpot database tidy and organized, and you’ll maximize your efficiency and productivity!
