How To Delete Sendgrid Account

If you come across a situation where you do not require the services of SendGrid, a widely used email delivery service on the cloud, you may want to delete your SendGrid account. This could be because you have found a different service or no longer need to send automated emails. However, unlike most other platforms, SendGrid does not have a simple ‘Delete Account’ option. This article will guide you on how to delete your SendGrid account.

Step 1: Backup Your Data

Before you start the process of deleting your SendGrid account, we strongly recommend backing up any necessary data. Once your account is deleted, you won’t be able to recover any of your data or settings.

Step 2: Contacting SendGrid Support

SendGrid does not currently allow users to delete their accounts on their own. Therefore, you must contact SendGrid Support to delete your account. You can do this by following these steps:

  1. Visit the SendGrid Support page.
  2. Select Contact Support.
  3. Choose Other as your topic.
  4. Fill out the form with your account information and request to delete your account.

Step 3: Awaiting Confirmation

Once you’ve submitted your request, the SendGrid Support team will contact you to confirm your decision. It’s essential to make sure that this confirmation email doesn’t end up in your spam folder. Once you’ve confirmed, the team will commence the process of deleting your account.


While it may seem a bit inconvenient to have to reach out to support to delete your account, it adds an extra layer of protection against accidental deletions. If you have any critical data in your SendGrid account, remember to back it up before making your deletion request. Once your account is deleted, all data will be lost and won’t be recoverable.