When you send a document to your printer, it gets added to the print queue. Sometimes, due to various reasons like printer malfunction or document corruption, the print queue gets stuck and stops processing any further documents. In such cases, it becomes necessary to clear the printer queue to resume normal printing. In this blog post, we will guide you on how to clear the printer queue in Windows 7.
Method 1: Using the Devices and Printers menu
Follow these simple steps to clear the printer queue:
- Click on the Start button and select Devices and Printers.
- Find the printer causing the issues, right-click on it, and select See what’s printing.
- In the Printer menu, click on Cancel all documents.
- Click Yes when prompted to confirm if you want to cancel all print jobs in the queue.
- Close the window and check if the printer queue is clear.
If this method does not work, try the next method.
Method 2: Using command prompt
Follow these steps to clear the printer queue using command prompt:
- Click on the Start button and type cmd in the search box. Right-click on the Command Prompt and select Run as administrator.
- In the command prompt, type the following commands one by one and press Enter after each command:
- net stop spooler
- del %systemroot%\System32\spool\printers\* /Q
- net start spooler
net stop spooler del %systemroot%\System32\spool\printers\* /Q net start spooler
By following any of the above methods, you should be able to clear the printer queue in Windows 7. If you still face issues, it might be due to a hardware issue or a problem with the printer driver. In such cases, consult the printer’s user manual or contact the manufacturer for further assistance.
