If you are a Canva user, you may be curious about whether you have a free account or a Pro account. The Pro account offers extra features and resources to enhance your design experience. This blog post will provide instructions on how to determine if your Canva account is a Pro account.
Method 1: Check Your Account Settings
The first and most straightforward method to find out if your Canva account is Pro is by checking your account settings.
Step 1:
Log into your Canva account and click on the profile icon at the top right corner of the screen.
Step 2:
In the dropdown menu, click on Account settings.
Step 3:
Under the Billing & Teams tab, you will see your account type. If it is listed as Canva Pro, then you have a Pro account.
Method 2: Check Your Features
You can also determine whether your Canva account is Pro by checking the features available to you. The Pro account has features that are not accessible to free users.
Step 1:
Log into your Canva account.
Step 2:
Try accessing features exclusive to Pro users. This includes Brand Kit, Content Planner, and Resizing your designs. If you can access these features without any restrictions, you have a Pro account.
Method 3: Contact Canva Support
If you’re still unsure about your account type, you can reach out to Canva’s support team.
Step 1:
Go to Canva’s help center page.
Step 2:
Click on the Contact Us button and send them a message about your concern.
Note that the response time may vary depending on their customer service load.
That’s it! With these methods, you should be able to determine whether your Canva account is Pro. If you’re not yet a Pro user and are considering an upgrade, check out Canva’s website for details on the additional features and benefits that come with a Pro account.
